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Are mediation and arbitration the same?

29th August 2019

No. Mediation is a voluntary, confidential process, where the participants make decisions in order to resolve the disagreement. The mediator is impartial, so supports all participants equally. Arbitration differs in the sense that the third party is asked to make a decision on the dispute. The two sides each present evidence, and the arbitrator makes a decision which they have agreed in advance to abide by.