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How can conflict be positive?

29th August 2019

When we hear the word ‘conflict’ it generally has negative connotations and is thought of something that should be tackled or perhaps even avoided at all costs. Although in some forms, conflict can be negative and have detrimental effects on productivity and relationships in the workplace, effectively engaging in conflict can have several positive impacts, including:

• Conflict builds awareness of problems that may exist
• Challenging others opinions and practices can lead to improvements and changes to processes that may have become dated
• Conflict generates creativity, in order to find the best possible outcomes for those involved
• Conflict raises awareness of what is important for each individual
• Effective management of conflict improves self-esteem, motivation and engagement for the staff members involved
• Dealing with conflict can be challenging, and is, therefore, a developmental experience for those who are involved in it