In order for parties to make the most of their mediation sessions, it is helpful for all participants to agree that they will:
-Be open: about what is bothering them, and what they need to change
-Be specific: about exactly what they want to happen, what they can do and what other people can do in order to improve the situation.
-Be focussed: talk about one’s own wants and needs, rather than giving opinions about the other person.
-Listen: to what other people involved have to say
-Work with the mediator, and try to support them as they will always have the longer-term outcome in mind.