01763 852 225

Why is conflict management in the workplace important?

29th August 2019

Avoiding conflict at work is a mistake, though its most negative form should be avoided, if effectively managed, we can harness the differences between us to build a more creative and productive working environment.

Effective management of conflict can avoid its negative, unwanted impacts upon the workforce. When conflict reaches an unmanageable level, staff involved often become increasingly stressed, and may lack motivation. Absence rates can subsequently rise and unproductive behaviours can develop, including arguments, confrontation or avoiding communication.