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Next course: March 2023 - Virtual via Zoom

CMP Academy - Professional Workplace Mediator Training Course

Next Venue: Zoom Cost: £1989 +VAT

Download Full Programme Outline
Mediation and dispute resolution from CMP resolutions

Developed to enable you, or your staff to

Take on a formal mediator role within your organisation

Why choose CMP’s Professional Workplace Mediator?

  • Highly experienced trainers
  • Low delegate: trainee ratio
  • Transferable soft skills gained
  • Institute of Leadership & Management (ILM) -endorsed training
  • Practical skills- focussed sessions
  • Delivered by the UK’s first mediation training providers
  • Recognised by the UK College of Mediators and Civil Mediation Council

Mediation role play scenario practice

The Professional Workplace Mediator is our flagship, ILM-accredited training course for workplace mediators. As UK leading providers of conflict management and dispute resolution training, CMP will ensure you are equipped with both the theoretical understanding and practical skills needed to effectively resolve workplace disputes.

The course comprises 40 hours of classroom learning, delivered in two 3-day segments, followed by a post-course assessment.

Trainees will develop a theoretical understanding of conflict, practice core skills essential to the Mediation process, participate in a range of interactive role-play scenarios, and understand how individual differences can be adapted to.

Each participant will receive personalised coaching, mentoring and feedback including a written assessment with personalised comments at the end of the course.

This course is available for those wishing to take on a mediator role within their organisation.

A full programme outline can be downloaded via the form below.


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This was one of the best training courses I have attended throughout my career. Superb trainer with an extraordinary level of experience, capacity and energy. A great deal of theoretical knowledge and practical experience.

International Atomic Energy Agency