01763 852 225

Remote Mediation; Telephone and Video Mediation Services

Leading providers of online video mediation to resolve workplace conflicts

Contact us for an initial case scoping and recommendation as to whether video mediation may be suitable for your case…

30 years' expertise in providing workplace mediation services for a wide range of disputes:

  • Bullying
  • Relationship Breakdown
  • Harassment
  • Grievances
  • Complex Disputes
  • Student Complaints
  • Post-Investigation
  • Senior/ C-Suite Level Conflict
  • and more…

Meet our team of highly skilled video Mediators

Across the country we have a large pool of mediators with a wide range of backgrounds and specialisms. Many have developed the additional skills needed in order to deliver remote mediation services. A virtual mediation carries all the benefits of a face-to-face service, for situations where the parties are unable to be physically together. This can be particularly useful for international organisations, those who work from home, or when isolating health issues present. 

Nick Adlington


Nick has 20 years’ experience of complex negotiation and facilitation across a variety of sectors. Nick is also a qualified teacher and is accredited in Civil & Commercial as well as workplace mediation. Nick has carried out a number of video mediations, and understands the necessary adaptations in order to make such processes a success.

Nigel Singer

Nigel has been a workplace mediator since 1991, and with CMP for 25 years. Also trained in restorative justice and process oriented psychology, he has conducted mediations for CMP of the most complex nature. His experience and skills have enabled him to adapt his process to provide online mediation services for a range of clients.

Confidential expertise in carrying out online mediation services, via a range of platforms

We understand that the working world is continually changing, and many organisations now rely on remote communication for a variety of business functions.

Our video mediation services are delivered by practitioners situated across the UK, who themselves conduct some of their job functions remotely.

We can adapt to your existing video conferencing arrangements, and only use the most secure conferencing platforms, including:

  • Microsoft Teams
  • Zoom Video Conferencing
  • GoToMeeting

Thanks to our expert and diverse pool of practitioners, we can supply a best matched video mediator, depending on your sector and specifics of your case.

Why our clients trust us to deliver online video mediation services for their most serious, and high-profile conflicts

When properly utilised, mediation can save a huge amount of time, money and stress to your organisation and all staff members involved, and prevent the need for a formal process. However, we understand that circumstances may at times prevent face-to-face meetings from being a viable option.

Thanks to modern technology, we can adapt to make use of a range of online video calling/ conferencing platforms. Our mediator will first make contact with each individual separately for a one to one conversation. This allows for an initial understanding and rapport to be built with the mediator. 

Soon after, our mediator will schedule a joint session, where both parties can call in. During this meeting, we’ll facilitate communication on the needs-based level, enabling an improved understanding of each others’ difficulties, and progress towards actionable, positive solutions to all.

  • 30 years’ experience
  • 97% success rate
  • Highest compliance to GDPR and cyber data security
  • Large pool of expert video mediators allows us to provide a best fit to your needs.
  • We offer the fastest possible response time
  • Transparency and accountability throughout the process
  • Flexibility to communicate via a range of video platforms

We can commence an online mediation within 5 working days of receiving a referral…

Cyber Essentials Plus

We are registered with the IASME Consortium and National Cyber Security Centre, with the highest available recognition for cybersecurity.

ILM-Endorsed Mediation Training

We also offer a range of mediation training courses. We can bespoke our course content, to include guidance on how to deliver such services remotely.

Our clients

Each year we deliver hundreds of mediations, both remotely and face-to-face, across the UK and Europe for a range of public, private and not-for-profit organisations. Our wide portfolio of diverse clients means that we can assign the best suited Mediator to your case based on their experience working within a similar organisation or sector.

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