Our Investigations Training for Managers enables your managers to become highly-capable investigators
Specialist Investigation Skills Training
Any organisation will, from time to time, need a confident, able and effective manager to investigate a complaint, ranging from bullying to whistleblowing issues. No matter how naturally talented a manager you are, perhaps with countless years of experience, this may not be sufficient. In order to carry out a robust, fair investigation and a comprehensive report, some extra training may be needed.
At CMP we don’t just teach you how to conduct an investigation, we also ensure you have the all-important soft-skills to succeed. Our training provides you with the knowledge needed to know how to conduct a disciplinary investigation, or deal with grievances. We offer fully endorsed, complete investigation packages, as well as shorter courses and workshops. In addition to our general investigations training, we also offer specialist training courses, tailored to your needs. Such courses include dealing with student complaints, healthcare serious incidents, and whistleblowing/ ethics.
Introductory Level Courses
If you’re looking to learn how to become an investigator, our introductory courses are an ideal place to start. We’ll provide you with the skills needed to handle internal investigations more effectively, saving you time and financial costs.
Our workshops and foundation skills training will raise awareness of important issues and provide a basic level of knowledge and skills practice for investigation. Aspects of the investigation which we cover in our introductory courses include:
- Report writing
- Interviewing skills
- Active listening
CMP have 30 years’ experience in carrying out workplace investigations. All of our trainers are highly experienced investigators with hands-on experience. That’s what makes us the leading provider of investigation training courses in the UK!
Core Investigation Skills Training
Complete one of our workplace investigation training courses to develop the skills needed to resolve serious cases. On all of our courses, we provide a balance of people- management skills, process skills and legislation knowledge. All of our courses are delivered by a trainer with at least 15 years’ experience of investigating and training.
Our Professional Workplace Investigator course is ILM-endorsed and has been developed to help organisations build an internal capacity to set up and run workplace investigations. This 3-day course provides trainees with all the information and skills needed for any type of internal investigation. The course’s teachings include:
- Theoretical understanding of investigative policy and procedures
- Communication skills and impartiality
- Gaining information from all included parties
- Management and analysis of the investigation
Personalised coaching, mentoring and feedback will be provided for all participants. A written assessment will be completed at the end of the course, with personalised comments. Shorter versions of the program are also available in 1 and 2-day foundation courses.
Advanced Investigation Courses
All CMP investigators are able to draw on high levels of practical experience in running investigations in large organisations. This provides them with the highest level of expertise when delivering your training. They’ve gained their experience in relevant professions, such as the law, armed forces, police and HR.
We offer an Advanced Investigation Skills masterclass, aimed at those with at least 10 investigation cases under their belt. This course is specifically tailored to those looking to further advance their investigator skills. We also run advanced courses tailored to HR staff, and those taking the role of Hearing Manager or Deciding Officer. Other advanced investigation training courses we offer include:
- Understanding Hearings and Appeals for Managers
- Report Writing Skills
- Skills for Notetakers
Workplace Relationship Management & Dispute Resolution Services
Our ambition is to create workplaces where people can really be authentic, bringing their ‘whole self’ to work, without the fear of conflict.
CMP is a pioneer of approaches to manage and improve workplace relationships – a prime mover in the development and adoption of professional approaches to mediation , investigation and Conversational Intelligence.