A range of Alternative dispute resolution services, tailored to your unique needs
A facilitated conversation is an alternative, informal option to resolve disputes at an early stage. When a working relationship deteriorates, it can be difficult to have a productive conversation. Our team of expert workplace facilitators can ‘clear the air’ between all those involved.
Mediation offers an excellent alternative to formal dispute resolution in a wide range of circumstances. Our expert mediators facilitate conversations at a needs based level, to improve understanding, rebuild damaged relationships and form actionable solutions.
To effectively resolve conflicts in their early stages through alternative dispute resolution, a certain level of skill and training is required. We offer a wide range of courses from short introductory workshops, to ILM-certified programmes and more advanced options.
Meet our alternative dispute resolution practitioners
Since our formation in 1989, we’ve built up and developed a large pool of Alternative Dispute Resolution practitioners. Thanks to our large and diverse range of talents, we provide a hand-picked practitioner to best suit the needs of your specific case, sector and location. Here are just a few members of our active pool:
How can alternative dispute resolution methods help?
When issues or conflicts develop between staff, most organisations will take some initial actions to resolve the situation. For some, when this fails, the only option they then have is to initiate a formal procedure. This can be a costly process, involve a lot of stress, and divert a large amount of energy and resources. When complaints are not upheld, this can make the situation worse, and leave further damage to an already fractured relationship.
Alternative Dispute Resolution (ADR) can offer a more favourable option. We support your staff to have open, honest conversations at the needs-based level to help develop an increased understanding between the parties. Our practitioners aim to provide a safe environment within which the parties feel confident and trusting enough to raise their concerns.
Throughout the process, our practitioner will help guide the staff members towards workable solutions which can then be acted upon to strengthen the way they interact. Not only is this successful in addressing present issues, it often makes the parties more resilient to future pressures and strains.
Resources & Further Reading
CMP Resource Library
Workplace Relationship Management & Dispute Resolution Services
Our ambition is to create workplaces where people can really be authentic, bringing their ‘whole self’ to work, without the fear of conflict.
CMP is a pioneer of approaches to manage and improve workplace relationships – a prime mover in the development and adoption of professional approaches to mediation, investigation and Conversational Integrity.